HELP CENTER
Frequently Asked Questions
Quick answers to some of the most common questions about ordering, delivery, payments, and returns at tweestbd.
How long will delivery take?
Most in-stock orders are delivered within 2–5 working days across Bangladesh, depending on your location.
Can I change or cancel my order?
If your order has not been packed or shipped yet, we will try our best to update or cancel it. Please contact customer care as soon as possible with your order number.
Which payment methods do you accept?
We support popular digital payment options in Bangladesh along with cash-on-delivery in eligible areas.
How do I start a return?
Please review our Returns & Refunds policy page first, then contact customer care with your order number and product details.